Frequently Asked Questions
Payment Problems
What if I have problems making my guarantor loan repayments?
The first thing to do is contact your lender, then they can chat through what happened next. Read More
What happens if I cannot afford the repayments moving forward?
If you have had a change of circumstances, and you find yourself having financial concerns... Read More
Can I take a payment holiday or break?
It is something that you need to speak to your lender about. Read More
How long before the guarantor is contacted about a missed payment?
Most lenders will act fast, if your payment is not received on your payment date, they will often notify both you and your guarantor as soon as they become aware. Read More
Can I make a late payment?
If there is a reason that you are going to struggle to make your payment or you are not sure if you are going to be able to make a payment on time. Read More
Can I make a smaller monthly payment or reduce payments?
If at any point you find yourself struggling with your payments or know that there is a situation coming up that could make paying difficult.. Read More
Do the lenders charge fees for late payment?
Many lenders do charge fees for late or missed payments. Read More
What will happen if I continue to miss payments?
If you continue to miss payments, particularly without an agreement, the lender will... Read More
Is my home at risk of repossession?
The loan is unsecured and is not secured on your home. Read More
Can the lender take legal action?
YES! If payments continue to not be made by either you or your guarantor. Read More
Where can I get advice if I am having money problems?
You can contact the following not-for-profit organisations for free, confidential and impartial debt advice. Read More
